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Question

Question

slow

Updated August 29, 2018
asked on August 28, 2018

Hi All,

Users are facing slowness when clicking on the Scan button. It wouldn't respond. 

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Replies

replied on August 28, 2018

Hi Azhad, is this the button in the Desktop Client or in Outlook (or elsewhere)?

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replied on August 29, 2018

Hi Lidija, It's on Laserfiche Scan client.

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replied on August 29, 2018

Is it in the Laserfiche Client when you click Scan before the Scanning window comes up? Or is it in Laserfiche Scanning when they click Scan and wait for paper to come in from the scanner?

What version of Laserfiche are you using?

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