Hi All,
Having an unusual issue with my Forms project...
A "brief" summary -
- Client is a property maintenance business
- They start a "Whole Job" process which allows them to select individual trades (electrician, plumber etc)
- Once initial whole job is submitted, workflow takes over and invokes a bunch of business processes for individual trades
- Whole Job then turns into a "Job Overview" task in the inbox, which gives them snapshots such as these. (Table is populated by a database)
From this "Job Overview" form, they are able to change key information such as Site Contact Name, Number etc... and this will initiate a workflow which updates each individual form with the new information.
Once this workflow has been initiated, the forms process loops back to the same task and assigns it back again.
The issue is, when you re-open the Job Overview, you only see some of the information in the table. Example below:
(The Status and W/O Received columns are missing data, however "Trade" and "Link" still fill as expected)
(The table in the LF form is based around Suburb and Address.... e.g. If Suburb = X and Address = Y, fill the columns with the database information)
If I clear the suburb and address field, and re-enter the exact same suburb and address, the table will fill correctly.
I'm not sure if this is more of a LF answers post, or if this should be going to support. Any help is appreciated.
Thank you.