Hello,

We're working with a user that recently got their computer re-imaged and afterwards, when they try to add a custom business process icon to the toolbar, within a document, it is not staying. (See screenshot.) When they go out and back into the document, it is no longer there.

However, when this same business process icon is in the toolbar of the main repository client, it is staying just fine.

Any ideas why it would not be "sticking" in the document view itself.