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Question

Question

Import Error

Web Client Version 10
Updated August 8, 2018
asked on August 3, 2018 • Show version history

I have a user trying to drag and drop an email to a specific folder and getting the error shown in the screenshot.  I can confirm it only happens to this folder.  

Would anyone have any idea why this would happen?

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Replies

replied on August 6, 2018

Hi Bill, 

Looks like the screenshot got deleted, although I was able to view it from an earlier version of this post. 

Is it possible that the folder you were trying to import into was deleted or renamed out from under you while you were trying to import? 

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replied on August 7, 2018

Nothing changed with the folder at time of import.

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replied on August 7, 2018

Hard to say. Is it something that happens frequently or a on-off scenario? 

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replied on August 8, 2018 • Show version history

Just seemed to happen to one particular folder, but has happened in the past.

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