You are viewing limited content. For full access, please sign in.

Question

Any way to analyze processing time?

Forms Version 10

Updated August 8, 2018

asked on August 2, 2018

Has anyone found a good way to measure actual time spent processing tasks? We have step start and stop times, but that's usually mostly queue time.

It'd be a phenomenal way to sell the process improvements to management if I could show them that the average processing time for step X is Y seconds.

Laserfiche Forms Professional Version 10.3.1.635

0 0

Replies

replied on August 8, 2018

Hi Scott,

Thanks for the feed back we really appreciate that. Unfortunately, it's kind of hard for us to define the actual start time of a step. We have last assigned date for user tasks which indicates when the current assignee gets the task, not sure if this timestamp will be helpful.

Best,

Fangzhou

0 0

You are not allowed to follow up in this post.

Sign in to reply to this post.

Asked August 2, 2018
Updated August 8, 2018
35 views