You are viewing limited content. For full access, please sign in.

Question

Question

Are you able to Assign Participant Licenses to a Active Directory Security Group

Updated July 27, 2018
asked on July 27, 2018

Hello All, 

 

I have a client who wants to be able to assign participant licenses to an active directory security group. They have brought in the security group in Forms and have allocated the licenses but when they try to login with one of the user accounts in the security group they get an "invalid username or password error". Any thoughts? Is the issue being caused because they are using a security group as opposed to a regular group? 

Thank you. 

0 0

Replies

replied on July 27, 2018

Licenses are per user. They cannot be allocated to groups.

2 0
replied on July 27, 2018

To accomplish what you want, the best way is to use Directory Server authentication for Forms, then in the LFDS page you can set up a rule that assigns Participant licenses to an AD group.

After that, you just give that same AD group permission to access Forms.

However, it depends on what version you are running because there were some patches/updates to 10.2 that are required to make this work correctly.

Note that the rules are applied top-down, so in our case everyone gets at least a Participant license, but if they belong to another group the get a full license instead.

1 0
replied on July 27, 2018

This particular client is on Laserfiche Avante. 

0 0
replied on July 27, 2018 • Show version history

In that case, are the users listed on the LDAP page in Forms?

If not, then they need to sync with an OU that will bring the users in first. Licensing the group may or may not work (I've never done it that way personally so I can't say for sure), but it definitely is not a enough to bring in their user accounts.

If they are listed, then make sure they are logging in based on what it shows as their LDAP username. Early on we still had some LDAP users and they had to log in with their email/password instead of their AD username.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...