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Question

Question

Error Code: 768 Error Message: Error deleting pages Unknown error. [768]

asked on July 3, 2018

When deleting a few hundred pages at a time within a Laserfiche document, the user gets this error:

 

Error Code: 768
Error Message: Error deleting pages
Unknown error. [768]

 

------------ Technical Details: ------------

LFSO:
    Call Stack: (Exception)
        LFSession::SendRequest (XDELPAGE /+LF/entry/2279068?pg=2,4,6,8,
        CLFDocumentPages::UpdatePages
        CLFDocumentPages::DeleteMarkedPagesEx
    Additional Details:
        ERROR: 768 (LFSession::SendRequest, LFSession.cpp:3650)
         (LFSO/10.1.0.209)
LF.exe (10.1.1.254):
    Call Stack: (Current)
        CLFClipboard::DeletePages
    Additional Details:
        Exception: 0x80040300 [768] (Unknown error.) (CLFClipboard::DeletePages at LFClipboard.cpp:1281)
    Call History:
          CAuditEventReasonDlg::OnInitDialog
          IdleTimerProc
          CAuditEventReasonDlg::OnBnClickedOk
         CLFClipboard::GetLockedDoc
          CLFApp::DoesUserHaveOpen
           CLFApp::RetrieveOpenDocument
          CLFDocument::EnsureLock
           GetServerVersion

 

Is there a limit to the laserfiche clipboard and if so, what is it?

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Replies

replied on July 3, 2018

Is your SQL server throwing any errors?  I have had the experience before when deleting thousands of files in a 2 hour period bogged down the temp file on the SQL server and reverted the delete.

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replied on July 5, 2018

I will check that. Thank you.

 

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