Question

starting business process : Workflow

Workflow Laserfiche

Updated July 3, 2018

asked on July 1, 2018

Hi,
we have recently done rio migration to a new server for one of our clients, everything went smoothly and working perfectly (forms,workflow,laserfiche).
the only probleme was when starting business process from the laserfiche client it shows this error

after searching the error i found out that it had something to do with the communication between the laserfiche client and the workflow web server, so i went and checked the workflow web service.

but it was communicating properly, so if anyone has any idea about this problem would be much appreciated.

by the way the laserfiche version we're working with is 10.2

thanks in advance

yasser.

Capture 3.PNG (12.33 KB)

| Download

Capture 2.PNG (20.18 KB)

| Download

0 0

Answer

SELECTED ANSWER

replied on July 2, 2018

If the name of the Workflow Server has changed, you need to republish your business processes. An alternative would be to add a DNS alias on the new server with the name of the old server.

If the name of the Laserfiche Server has changed as well, you should make sure you have redirects in place for the running workflows.

1 0