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Question

Question

Email scanned for virus message added to html table within Workflow Task?

asked on June 24, 2018

Hi All, 

 

I know this is not Laserfiche related, but was wondering if anyone else has seen this before? 

Basically, I have created a HTML table that is being emailed from LF Workflow using the following: 

https://www.laserfiche.com/solutionexchange/amplify-your-workflows-with-html/

 

The issue is, when the email is being sent out, it is adding the virus scanning message within the table as per below:

The HTML formatting being used is the following:

Email Header Token:

The Email Header Token within Email send: 

 

The email details for the table:

 

Now, I did try adding an additional table at the end of the email to see if that message will move there but nothing happened and it still embedded itself to the actual Table.

 

Any feedback would be kindly appreciated, 

 

Regards

Ziad

 

 

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Answer

SELECTED ANSWER
replied on July 1, 2018

Hi Miruna, 

 

We have managed to find the solution for this, by adding the below within the Email Body:

 

Initial:

<table border="1"><body style="text-align:center;">%(EmailHeader#[]##"HTML"#)</body></table><p></p>

 

Updated:

<table border="1"><tbody style="text-align:center;">%(EmailHeader#[]##"HTML"#)</tbody></table><p></p>

 

This has now moved the Symantec Email security to the bottom of the email, 

 

Thank you

Ziad

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Replies

replied on June 25, 2018

This is not a Laserfiche problem. As the message indicates, this is done by Symantec Email Security and you should take a look at those settings or post on their forums.

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SELECTED ANSWER
replied on July 1, 2018

Hi Miruna, 

 

We have managed to find the solution for this, by adding the below within the Email Body:

 

Initial:

<table border="1"><body style="text-align:center;">%(EmailHeader#[]##"HTML"#)</body></table><p></p>

 

Updated:

<table border="1"><tbody style="text-align:center;">%(EmailHeader#[]##"HTML"#)</tbody></table><p></p>

 

This has now moved the Symantec Email security to the bottom of the email, 

 

Thank you

Ziad

0 0
replied on June 25, 2018

Thanks Miruna, 

 

Regards

Ziad

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