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Question

Question

Issue with Template Field Display in the Scanning Module

asked on June 15, 2018

Does anyone know what might be causing this odd display issue with the template fields?  The first two fields are kind of pushed to the side, one of the multi-value fields puts a massive space between each value, and one field meant for notes/description should be a large box but instead it's displayed as a small, single line field.

I've tried changing the Windows display settings to small, medium, and large but it doesn't help...I've also tried resetting the layout several times.

Is this a known issue with 10.3?  We just updated this client last week....

Template Field Issue.PNG
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Answer

SELECTED ANSWER
replied on June 15, 2018 Show version history

The cut off multi-line field is a known issue (#80698) that we have fixed in a hotfix for Laserfiche Scanning 10.3.1. You can find the hotfix here and install the patch over your Laserfiche Scanning 10.3.1 installation

 

Some of those other display issues should also be fixed. If not please let me know and I can bring them to the team

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Replies

replied on June 16, 2018

Ok so I applied the hot fix to the server and it did seem to resolve the Specific Description field being shrunk to single line but the multi-value field "Subject" still leaves a lot of space between values.  It's not that big of a deal now that we've fixed the description field but still wanted to bring it up.

 

Thanks for the help!

Template Field Issue2.PNG
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replied on June 19, 2018

Thanks for the update!

The issue you are seeing now is related to having a MV dynamic or list field with a width value of 80 or greater. We are tracking it with ref #94597

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replied on June 15, 2018

It looks like the missing value icon might be pushing those two fields over.

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