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Question

Question

Completed process still shows as in progress

Forms Version 10
Updated June 12, 2018
asked on June 11, 2018 • Show version history

Hey Everyone, 

I have a process that has completed but it still showing as in-progress.  At the end of one of my workflows I have a parallel gateway and I am wondering it that is messing things up.  Basically the parallel gateway is splitting into two routes.  One goes to a exclusive gateway to decide if it needs to go to in the state or out of state travel coordinator to let them know they should be expecting payment, and the other goes to the employee, letting them know payment is required.  I have both paths joining back up in an inclusive gateway but I am not sure it that is right.... 

 

 

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Answer

SELECTED ANSWER
replied on June 11, 2018

I believe you need to merge the paths back together with a Parallel Gateway rather than an Inclusive Gateway if you don't want the process to continue until every branch has run its course.

According to the documentation, an Inclusive will allow each path to flow through independent of one another whereas a Parallel Gateway should wait for BOTH branches to reach the gateway before continuing on to the next part of the process.

https://www.laserfiche.com/support/webhelp/LaserficheForms/9.1/en-us/Forms/Default.htm#Gateways.htm

2 0
replied on June 12, 2018

Good Afternoon Jason, 

I was able to test this just barely and it worked like a charm.  Thanks so much for your help!

 

Drew

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