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Question

Question

Invalid Pointer [6000:0x80004003] (Invalid Pointer )

asked on June 5, 2018

I'm getting the following  error when downloading report from search results

Laserfiche Client 10.3.1.479

Laserfiche Server 10.3.1 Build 181

 

Invalid Pointer [6000:0x80004003] (Invalid Pointer )

Please advice.

error.jpg
error.jpg (342.93 KB)
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Replies

replied on November 8, 2018

For others that come after me, this issue boiled down to column profiles and deleted fields. Recreating those fields works unless you don't remember the field you created. Without time to open a support case to track down the fields needed to revive. I resolved the issue by deleting all the Laserfiche attributes for that user.

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replied on June 5, 2018

Please open a support case so we can get trace logs to investigate the problem.

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replied on November 7, 2018

Was there a resolution to your problem?

 

I am having the same issue. About to open a support case.

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