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Question

Question

Documents being replaced by an earlier document in SF after WF is ran.

asked on May 30, 2018

Hello Everyone,

 

Essentially what we have going on is once a document is scanned in and ran through a workflow, it gets essentially overwritten by the first document scanned in for the day. This just randomly started happening after Memorial weekend. 

As a result, we have 12 documents that are the same, however, even each instance may have a "different" page number ie. 2, 4, 7, etc. Each document only has the amount of pages the initial document has. 

If the workflow is disabled and the renaming of the document doesn't happen it appears to work fine, but all the workflows are still set up as they have been for the past 3 or 4 years, so I don't want to say it's a workflow issue. 

Attached is a snip of what our repository looks like.

 

Thanks

Respository Duplication.PNG
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Replies

replied on May 30, 2018

Can you post a screenshot of your Workflow and explain each activity as well as the starting condition? Also, please explain what is the expected behavior. Posting another screenshot of what your repository should like under "normal" circumstances will give me more hints for troubleshooting.

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