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Question

Web Link v10.1 Retrieval Connections not Terminating (Session timeout not working)

WebLink

Updated July 10, 2018

asked on May 9, 2018 • Show version history

We are testing Web Link v10.1, and have found in many situations, user sessions are persisting, and continuing to consume licenses. Any ideas how we can terminate inactive sessions?

Repository indicates that inactive sessions are persisting well beyond the 6min mark...
Web Link Settings: Auto-login with Laserfiche credentials
web.config sessionState: <sessionState mode="InProc" cookieless="UseCookies" timeout="6" />

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Replies

replied on July 10, 2018

Current theory is that some JavaScript piece is keeping things active and consuming the license. We have not found a solution to this problem, we'll see what the next update brings.

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Asked May 9, 2018
Updated July 10, 2018
172 views