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Question

Question

Is there a way to archive phone text messages into Laserfiche?

asked on May 8, 2018 Show version history

Is there a way to archive phone text messages into Laserfiche?  We are seeing more and more discussions happening between our employees and our clients in text messaging and we have yet to find a solid way to document those and add them into some sort of repository.

 

Has anyone else had this challenge?  Is Laserfiche looking into this into some future release?  Does it exist now and I just need to find it?

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Replies

replied on May 9, 2018

Laserfiche itself can send and receive text messages with the help of a third-party provider (such as Twilio), but in terms of archiving conversations that happen between individual employees, I'm not aware of anything that can help you do it.

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