Hello,
We are on workflow version 10.2 and are having system problems on our workflow server. It seems things are generally stuck or slowed down. A simple find activity in a workflow just hangs. We are also seeing the following entries in our event log since this issue arose a couple of hours ago. Does anyone know what might be the cause?
Thanks,
Julie
Timestamp: 2018-04-25 18:03:56.715
Local Time: 4/25/2018 1:03:56 PM
Category: Errors
Machine: FISD-DNWRKFLW
Severity: Error
Application Domain: Laserfiche.Workflow.Subscriber.exe
Process Id: 1112
Process Name: C:\Program Files\Laserfiche\Laserfiche Workflow 10.2\Laserfiche.Workflow.Subscriber.exe
Win32 Thread Id: 4608 - FISD StartingRules Worker Thread 1
Thread Name: FISD StartingRules Worker Thread 1
Message: <Exception handlingInstanceId="c740c6b5-c8c5-409c-b53c-b82bcc4b7a37">
<Description>An exception of type 'Laserfiche.Connection.LFSOException' occurred and was caught.</Description>
<DateTime>2018-04-25 13:03:56Z</DateTime>
<ExceptionType>Laserfiche.Connection.LFSOException, Laserfiche.Workflow.Common, Version=8.3.0.0, Culture=neutral, PublicKeyToken=d8428ff9263e6cda</ExceptionType>
<Message>Entry not found. [9001]</Message>
<Source />
<HelpLink />
<Property name="LFROError">False</Property>
<Property name="LFSOError">False</Property>
<Property name="ErrorCode">9001</Property>
<Property name="TargetSite"><undefined value></Property>
<Property name="HResult">-2146233088</Property>
<StackTrace />
<additionalInfo>
<info name="MachineName" value="FISD-DNWRKFLW" />
<info name="TimeStamp" value="4/25/2018 6:03:56 PM" />
<info name="FullName" value="Microsoft.Practices.EnterpriseLibrary.ExceptionHandling, Version=5.0.414.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35" />
<info name="AppDomainName" value="Laserfiche.Workflow.Subscriber.exe" />
<info name="ThreadIdentity" value="" />
<info name="WindowsIdentity" value="ADS\svc_lfservice" />
</additionalInfo>
<InnerException>
<ExceptionType>Laserfiche.RepositoryAccess.ObjectNotFoundException, Laserfiche.RepositoryAccess, Version=10.2.0.0, Culture=neutral, PublicKeyToken=3f98b3eaee6c16a6</ExceptionType>
<Message>Entry not found. [9001]</Message>
<Source>Laserfiche.RepositoryAccess</Source>
<HelpLink />
<Property name="ErrorCode">9001</Property>
<Property name="RuleName">SS-Student Transfer Form (Change - Approval)</Property>
<Property name="WorkflowName">SS-Student Transfer Form</Property>
<Property name="TargetSite">Laserfiche.RepositoryAccess.FieldValueCollection GetFieldValueFromServer(Laserfiche.RepositoryAccess.HttpUrl, Laserfiche.RepositoryAccess.Session)</Property>
<Property name="HResult">-2146233088</Property>
<StackTrace> at Laserfiche.RepositoryAccess.Entry.GetFieldValueFromServer(HttpUrl url, Session session)
at Laserfiche.Connection.Lfso.RepositoryAccess91.LFDocumentRA.PreloadFields()
at Laserfiche.Workflow.Runtime.CacheHelper.GetEntryFieldData(PropertyBag cache, Boolean addIfNeeded)
at Laserfiche.Workflow.Runtime.CacheHelper.GetEntryFieldValues(String field, PropertyBag cache, Boolean addIfNeeded)
at Laserfiche.Workflow.Runtime.Evaluators.FieldEvaluator.Evaluate(ConditionOperator conditionOperator, List`1 rightHandSideValues)
at Laserfiche.Workflow.ComponentModel.Conditions.Rules.EntryFieldRule.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
at Laserfiche.Workflow.ComponentModel.CompositeConditionEx.Evaluate[T](IServiceProvider provider, T theEvent, ConditionTraceContext context)
at Laserfiche.Workflow.ComponentModel.CompositeConditionEx.Evaluate(IServiceProvider provider, LaserficheEntryEvent entryEvent, ConditionTraceContext context)
at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRule(ConditionStartingRule startingRule, LaserficheEntryEvent entryEvent, String& evaluationLog)
at Laserfiche.Workflow.Subscriber.Runtime.Evaluators.StartingRuleEvaluator.EvaluateRules(EvaluationItem item, LaserficheEntryEvent entryEvent, List`1 startingRules)</StackTrace>
</InnerException>
</Exception>