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Question

Question

Can't see the document without the export's right

WebLink

Updated April 23, 2018

asked on April 17, 2018

Hi all,

Using WebLink, I can't see the document without the export's right.

I have the error below

If I check the box "To Export", I can see the document.

How can I see the document without the export's right ?

Regards.

Olivier

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Replies

replied on April 18, 2018

Hello Olivier,

Does this only occur for electronic files without any pages generated?

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replied on April 18, 2018

Hi Andrew,

This is occur only for electronic files.

Without any pages generated, I got the error's message above.

With any pages generated, I got nothing except a green square

Using a Laserfiche File, I can read the document

With PNG (Electronic File), I can't open the file. Nothing happens when I click on it.

Please, see the gif below.

http://recordit.co/64u4iFUqyn

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replied on April 18, 2018

Hello Olivier,

Would you be able to open a support case so we can investigate into this issue further?

Regards,

Andrew C

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replied on April 23, 2018

Hi Andrew, case submitted.

Regards

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Asked April 17, 2018
Updated April 23, 2018
38 views