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Question

Question

Forms fails to submit with an invalid date error.

Updated April 18, 2018
asked on April 17, 2018

Hello,

We have a public facing form and there have been a couple of instances where a user gets the following error and cannot submit the form.

'06/30/2018' cannot be used as a date value. [LFF1013-InvalidDateValue] 

We do not have the date hard coded any where. We have a submission date field that captures the current date time when the form is submitted.

Please can I get some light on where I should start to debug for this issue? I do not see any errors on the event log.

Thank you

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Replies

replied on April 18, 2018

Hi Zainab,

 

When Forms captures the date, it takes the date from the server which Forms is installed on. This means that when a user submits a form it gets the date from the server but checks it against the user's date on their local pc. So if the date format of the local pc differs from the date format of the Forms server it gives an error.

 

The solution will be the following:

 

1. Go to the layout of the form with the error.

2. Click on the top right gear which is the form settings.

3. At the bottom of form settings you will see User validation.

4. Set user validation to no validation. 

 

This could possibly fix your problem.

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