Question

Laserfiche Workflow Test = Found

Forms

Updated April 19, 2018

asked on April 17, 2018

Hello I am on forms 10.3.1 and am trying to configure the workflow connection. When I run the test it returns Found in red.

Could anyone advise why this is the case and how we can resolve it?

Thanks.

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Answer

SELECTED ANSWER

replied on April 17, 2018

You have the wrong server name. It should be "localhost" only, though the fully qualified domain name of the machine would be best.

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replied on April 19, 2018

Thanks Miruna,

Only aspect is the fully qualified name does not work but the localhost does.

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replied on April 19, 2018

That sounds like a domain configuration issue if the machine can't resolve its own name.

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replied on April 19, 2018

Yes this is a common issue I face even with authenticating applications.

We use an internal domain for example salesdemo.net and externally ricohcloudecm.ca but authenticate with salesdemo.net. This also leads to a bunch of issues with the licensing validation via LFDS and requires manual changes to the web.config on applications such as Web Access in order to work.

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replied on April 17, 2018

The fully qualified domain name seems to fail its possible because the internal domain name and the external domain are different.

Only the local server name and localhost work without SSL.

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Laserfiche Workflow Test = Found

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