I'm moving Laserfiche users from "Users" to "Windows Accounts" from Laserfiche 9.2 Admin Console.
After migrating those Laserfiche users from "Users" folder to "Windows Accounts"
Several Laserfiche users reported cannot login , error code 9011 and Account Locked.
Error Code: 9011
Error Message: Account locked. [9011]
------------ Technical Details: ------------
LFSO:
Additional Details:
HRESULT: 0xc0042333 (ProcessResponseHeaders, LFSession.cpp:4728)
(LFSO/9.0.1.605)
LF.exe (9.0.1.610):
Call Stack: (Exception)
CLoginDialog::AttemptLogin
CLoginDialog::LoginToServer
CLoginView::LoginHandler
Call Stack: (Current)
CLoginDialog::LoginToServer
CLoginView::LoginHandler
Additional Details:
Exception: 0x80042333 [9011] (Account locked.) (CLoginDialog::AttemptLogin at LoginDialog.cpp:790)
Call History:
CLoginView::LoginHandler
CLoginDialog::LoginToServer
GetOptionString ([McKinneySettings]AdminNoPassword)
GetOptionString ([McKinneySettings]UserName)
GetOptionString ([Settings]UseWindowsAuth)
GetOptionString ([McKinneySettings]UseWindowsAuth)
CLoginDialog::AttemptLogin
GetOptionString ([Settings]CheckServerVersion)
Please help and advice.