Question

Forms 10.3 Dropdown list populated by DB Lookup requires no backend validation on form

Forms

Updated April 24, 2018

asked on April 4, 2018

After upgrading to Forms 10.3, a process we had that contains a form with a dropdown list populated by a database lookup results in the following error upon submitting the form:

An option was chosen from the dropdown, so the value belonged to the list of choices. In order to fix this, I had to disable backend validation on the form. Prior to the upgrade, the process worked without any issues.

Is anyone else experiencing the same issue with Forms 10.3?

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Replies

replied on April 8, 2018

Hi Sheila,

We never met such kind of issue on Forms 10.3.

Can you open a support case and provide more details? Thanks.

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replied on April 24, 2018

No. I've had too many issues with the 10.3 release that are more critical and still haven't been fixed by Laserfiche to worry about submitting this as a case.

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replied on April 24, 2018

We are really sorry about the troubles brought to you on this release.

I don't know if there is a limit for support case count, but we would like to see a support case because we could track the status for resolving the issues and get processes uploaded there.

If you don't want to open a support case, can you post screenshots of your form fields/lookup rule settings here? And it's better to include a video on how to reproduce the issue.

Besides, I saw that you opened a new post for 10.3.1, is that issue on the same process as this one?

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Forms 10.3 Dropdown list populated by DB Lookup requires no backend validation on form

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