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Question

Question

Forms task email link goes to the internal site, not the external site

asked on March 27, 2018

User has an internal and external Forms server.  The email link that Forms sends for user tasks, is set to the internal site but the participant users have a licence on the external site.  If the user clicks the link and changes it to the external site, it works.  Updated the cf_options, restarted the Forms Routing service, and recycled the 
FormsAppPool.  Link is still using the internal site.  Forms 10.2.  Any ideas how to get the link to update to the external site?

 

FromsHost  http://internalserver/forms

FormsHostEmailOverride https://externalserver/forms

FormsURI https://externalserver/forms

 

1 USE [FormsDatabaseName]

3 INSERT INTO cf_options (optionname, optionvalue) VALUES ('FormsURI','http://alternatehostname')

4 INSERT INTO cf_options (optionname, optionvalue) VALUES ('FormsHostEmailOverride','http://alternatehostname/Forms/')

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Replies

replied on March 29, 2018

Hi Barry,

The option FormsHostEmailOverride was added since Forms 10.2.1. If you are using Forms 10.2.0 then the option has no use.

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