Using an exclusive gateway with Approve and 'Return to Submitter' button for processing. Neither button works on the first stop so the form cannot move through the process.
Ramika, I think you just need to take off the 'Reject' condition, since there is no 'Reject' label and the process is looking for it....you are using a reject button, but the label is 'Return to Submitter', and the process conditions look at the label, not the button name. With an invalid label in one condition, I do not believe any of them will work.
Rick
Try wrapping your or statements in parentheses so like (/dataset/Director="123" or /dataset/Director="123") also your Reject option does not exist as a button. It should be changed to "Return to Sender"
Thank you both for your suggestions. I only added the "Reject" because it wasn't working. I have made the changes you suggested and no change in the outcome though...
Take the parentheses back out and capitalize Submitter