Hi there,

I'm on Forms 10.2. I created a form that requires a supervisor approval. I want to send the supervisor a reminder if he hasn't approved / rejected this form within 3 days of receiving it. In my forms process diagram, I defined my user task based on variable of 3 days after the task was started (see attached screen shot).

While is does show this task overdue in the Forms Operational Dashboard, it doesn't trigger a reminder email to the supervisor. I've seen other similar posts on using a timer event for this function. 

I've been researching timer events and you can tell it to wait for 3 days after a task started but I can't seem to add a condition of "if form isn't approved / rejected."

Any thoughts on how to send an email reminder to my supervisors when a task is over due?

Thanks!