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Question

Question

Calculation Variables Cut Off

asked on March 8, 2018

Hello this issue is plaguing me since I updated to 10.3 on both Safari, Chrome and Firefox on my Mac.

As you can see the calculation part is cut off, my colleagues have had this issue in the past but it went away randomly.

I have already tried the following:

Rebooting the VM

Accessing externally and Internally from the VM (Including other devices)

Clearing Browser Cache

Shrinking the left form navigation tab.

 

 

 

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Replies

replied on March 8, 2018

Hi Armando,

Do you have a machine with Windows OS and can you try if the issue persists on Windows OS?

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replied on March 9, 2018

Yes I just tried it on my Windows 10 machine on Edge and IE and the issue is the same.

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replied on March 11, 2018

Then can you open a support case and provide us your process? I cannot reproduce it on my Windows 10 and Edge/IE. Also we would like to know your browser resolution for reproducing the issue

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replied on March 21, 2018

I have tested this on both my Mac which runs at a 5k resolution display and on my windows device which runs at 3440x1440.

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replied on March 21, 2018

We don't have such large screen for testing; have you tried changing browser size to a smaller one?

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replied on March 21, 2018

It does not happen to me on other forms processes..

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replied on March 21, 2018

It may be that the "Total_Reimbursement_Requested" variable is too long so the dialog could not fix well. Can you possibly try renaming the variable to a shorter one?

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