You are viewing limited content. For full access, please sign in.

Question

Question

Re-Laserfiche Server CPU usage showed a very high

asked on March 1, 2018

We have a Laserfiche 9.2 and recently we added 5 TB drive.

I'm not hundred percent sure that adding 5 TB drive related to this CPU Usage utilization went very high.

Please see the screen below:

Any helps and advice are very appreciated.

Best regards,

Edwin

0 0

Replies

replied on March 1, 2018

 

The Analyze Wait Chain showed  PIDs with Thread are waiting to finish network I/O.

0 0
replied on March 1, 2018

Laserfiche doesn't care that you added a drive to the machine, it won't use it until you put a volume on it.  MsMpEng is Windows Defender, I think.  Is that normal CPU usage for that process or are you running a scan?  If the latter, look at scheduling those for non-business hours.  It looks like the results are sorted by Average CPU, I would guess that there are a few more processes off the bottom of the list that are using a fair amount of processor, since the visible list adds up to 81%.

0 0
replied on March 2, 2018

I already created the new Volume on the Laserfiche for the new drive.  I'm not aware that there were some big volume scans.

Questions:

What is the minimum CPU requirements for Laserfiche Server?

Is this CPU Usage very normal on Laserfiche Server?

 

 

 

0 0
replied on March 2, 2018

Minimum and recommended hardware specifications are documented here.  It's hard to talk about "normal" CPU usage because the Laserfiche server doesn't do much by itself, most activity is in order to handle requests from users.  The more active users you have, the more hardware resources the Laserfiche server will require.  Lfs.exe regularly taking 40% of the CPU is not a problem in and of itself, but the thinking is that server demand is not flat, so there are probably times when the lfs process needs about double that.  The screenshot suggests that the machine would not be able to allocate sufficient resources to lfs.exe in that case.  My suggestion would be to either try to reduce the resource utilization of non-Laserfiche processes on that machine (i.e. MsMpEng.exe and whatever accounts for the 20% not visible in the screenshot), or to allocate more resources to this machine.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.