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Question

Question

Re-Laserfiche client 9.2 showed "READ ONLY"

Version 9
Updated March 1, 2018
asked on February 28, 2018

Hello,

I'm not hundred percent sure!!!

I have Laserfiche user reported the Laserfiche client showed "READ ONLY" when she login.

And, I checked her login, and she already granted all feature rights.

Also, I make sure there is no Laser group check on "Only allow read-only access(Manage Trustees priviledge).

Then, I asked the user to restart Laserfiche client and login.

The READ ONLY still showed on Laserfiche client as shown below:

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Replies

replied on February 28, 2018

Can you check that user in the admin console?  There's a checkbox for making a user read-only, or that user could belong to a read-only group.

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replied on March 1, 2018

Did you mean in here.

Please let me know if I missed any.

Thanks in advance for your helps.

 

Best regards,

Edwin

 

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replied on March 1, 2018

The issues are fixed.

We're not sure why a group corrupted during our Laserfiche rebooted.

 

Thanks again for your kind helps.

 

Best regards,

Edwin

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