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Import Agent 10.3 Email Archiving - Office 365

Import Agent
Updated March 27, 2019
posted on February 22, 2018

Hi All,

 

I have a client that is trying to configure their O365 rules / routesso that they can use the new Import Agent Email Archiving. However, we are stuck at the following error on their O365 server...

 

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replied on March 27, 2019

Hi Jonathan, 

How did your client make out with the above issue? I have a client we are implementing this for and we are stuck on the 2nd task. Do you happen to know what ports they're using, type of certificate, etc? Would be beneficial considering the documentation on this product has very little details and no screenshots. 

Thanks! 

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replied on March 14, 2018 • Show version history

Hi Jonathan,

Could you please check the service settings? You can open Laserfiche Email Archive Configuration in start menu, and then go to “Settings" tab->Service Settings(See screenshot). Try when the "Require TLS" option checked/unchecked.

 

Thanks,

Qinmei

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