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Question

Question

Forms 10.3 on iphone

Forms Mobile Version 10
Updated April 3, 2018
asked on February 16, 2018

After updating Forms server to 10.3, We are not able to scroll down on some forms using iphone 6 or 7.  We tried different browsers (chrome, safari and FireFox).  Not able to scroll down.  Same form works fine on Android or a PC.

Please let me know if this is a bug or if there is any fix for this?

 

Thanks!

AJ

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Answer

APPROVED ANSWER
replied on March 28, 2018

Yes this bug was fixed in 10.3.1 [71453 for reference]. We will add it to the list of changes.

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Replies

replied on February 20, 2018

The issue will be addressed with the upcoming release of Forms 10.3.1. If the matter is urgent, please open a support case. 

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View 4 previous replies
replied on March 8, 2018

Hi Jared,

Can you provide an estimated date for the release of 10.3.1? We are having the same issue.

Thank you,

Brandon

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replied on March 8, 2018

Should be within a month

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replied on March 8, 2018

Thanks!

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replied on March 28, 2018 • Show version history

Hi Jared,

I see Forms 10.3.1 has been released on the Laserfiche download page. I don't see any mention of it fixing the iPhone scrolling bug in the List of Changes and Release Notes. Can you confirm if this release contains the fix for this issue?

Thanks,

Brandon

https://support.laserfiche.com/kb/1013929/release-notes-for-laserfiche-forms-10-3-1

https://support.laserfiche.com/kb/1013930/list-of-changes-for-laserfiche-forms-10-3-1

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APPROVED ANSWER
replied on March 28, 2018

Yes this bug was fixed in 10.3.1 [71453 for reference]. We will add it to the list of changes.

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replied on March 28, 2018

Excellent. Thank you!

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replied on April 3, 2018

This bug and the rest of the notable issues fixed in Forms 10.3.1 has been added to the list of changes KB. 

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replied on February 20, 2018

Thanks for bringing this to our attention. We'll take a look and get a fix in as soon as possible. 

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replied on April 3, 2018

Hi Brandon, 

   I can see such comment as "You can now scroll to the bottom of a long form in a user task on a mobile device. (71453) " (https://www.screencast.com/t/7QC6xaSIKtC)

at https://support.laserfiche.com/kb/1013930/list-of-changes-for-laserfiche-forms-10-3-1 for this issue,

can you check it again?

 

 

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