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Question

VAR Portal Authentication of Firefox does not complete

Updated February 16, 2018

asked on February 15, 2018 • Show version history

On Windows Firefox 57.0.3 the Var Portal does not complete authentication. The password and user are correct. Moved to Internet Explorer and it works. Can someone else check it out.

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Replies

replied on February 15, 2018

Interesting. Yes, I can confirm that with FireFox 58.0.2. Did not catch that before as I had 'Stay Signed In' checked on the last successful login so I have not been challenged for credentials recently. When I logoff though I can't log back in using FireFox but IE works as expected.

Cleaned out cached web content and removed any Laserfiche related cookies in FireFox but still can't login.

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replied on February 16, 2018

It seems to be something with their redirection for certain parts of their website. I had the same problem with empower signups and didn't realize someone had actually responded to me as I do not seem to get notifications anymore. https://answers.laserfiche.com/questions/132283/Firefox-and-Conference-registration

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Asked February 15, 2018
Updated February 16, 2018
88 views