You are viewing limited content. For full access, please sign in.

Question

Question

Renew Master License Issue

asked on February 13, 2018

I'm trying to renew my master license through Directory Server.

I click renew master license...

A message stating "Please make changes based on the new license and renew again."

I verified that our LSAP license includes ScanConnect.

Maybe I'm being obtuse, but I don't really understand what the message is telling me to do.  Any suggestions?

 

0 0

Replies

replied on February 15, 2018

I was able to solve this by deleting the existing ScanConnect application in Directory Server, then renewing the master license, then re-adding the ScanConnect application.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.