Question

Error from approval url

Forms

Updated February 6, 2018

asked on February 6, 2018

Good morning,

We have an URL in forms that when clicked to open the approval process, it seems to go thru here first:

https://www.domain.com/Forms/Home/Tasks#?redirectMessage=STR_NOTIFICATION_TASK_LOCKED_FROM_ME&redirectMessageHeader=STR_TASK_UNAVAILABLE&redirectType=notification

and then it shows the error: This task has been locked because a submission has already occurred but hasn't been processed.

Does anyone know what could be causing this?

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Replies

replied on February 6, 2018

Does your URL point to a specific form? Does it open to the main Forms page? It should like the URL might be point to a specific instance of a form already started. Which would explain why it is telling you it has already been submitted.

Can you post the original URL?

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replied on February 6, 2018 • Show version history

Thanks Jennifer,

Yes, it points to a form that has already been complete by the way. I found that out just recently.

We are running a workflow that builds the URL so that we can send them by email. For some reason that URL is constructed with its resume_id, but I'm guessing that if it's already complete, is shouldn't have a resume_id should it?

There is a history of what we are trying to accomplish in this post: https://answers.laserfiche.com/questions/131518/Question-on-GUIDlike-number#135074

Thank you,

Raul Gonzalez

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replied on February 6, 2018

Hi Raul,

It is supported to open a completed task using resume id in format http://[server]/Forms/form/approval/[resume id]

I guess that your resume id is not the one for the task that you expect to see?

When you open a completed task with URL like http://[Server]/Forms/form/submission/history/[id1]/[id2], the id1 is bp_instance_id while id2 is submission_id. You can search in the db table [cf_bp_worker_instnc_to_resume_archive] by submission_id to find the actual resume id.

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Error from approval url

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