You are viewing limited content. For full access, please sign in.

Question

Question

create a link to the form in email service task

Forms
Updated February 7, 2018
asked on February 1, 2018 • Show version history

I have a form going through an approval process.  After three days if there hasn't been an approval I need it to email the Approving person saying that they have an approval waiting that has been there for three days.  It won't work for the timer to go back to the same service task because the email looks the same as when it first got there.  I need it to say something different with a link to the the task.  Is that possible?

0 0

Answer

SELECTED ANSWER
replied on February 7, 2018

I decided to create a timer event that interrupts the activity and sends it to another user task but it's to the same user.  So it creates the link for me in the email.

0 0

Replies

replied on February 1, 2018

Hi Will,

 

Maybe you could simply add an approval's copy with a new email?

I didn't try if it's working. This is just a suggestion.

0 0
replied on February 2, 2018

Not impossible but difficult to recreate the link that takes you directly to the specific task such as the original notification email sends out.   Its a bit of sql, a workflow call and then there is no guarantee that it will work when the next version of Forms is released. 

Best to just use a timer that does not interrupt the activity with a custom email.   Within the email describe the task and place a link to the forms server so the user lands in their Inbox.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...