Hey Chris:

Your request is right in line with what the Town of Okotoks presented on this year at Empower 2018! 

In the past couple of years, we have created a process of dealing with organizing and prioritizing Business Processes within a municipality, and we have broken it into three related processes:

1) Registering the Business Process
2) Business Process Re-Engineering (Lean Workshop)
3) Publishing the Business Process

The ultimate goal here is to have a central repository of processes within our municipality, and from there assign each of these processes to specific roles or teams within the organization (which ties directly to our organizational chart).  Processes can then be prioritized, and based on this, we can look into mapping the process, and looking for efficiencies, bottlenecks, sources of redundancy (within this process or between processes), etc.

If you want to reach out, feel free to message me here, or contact me directly; as well, the presentation slides should be available with the rest of the Empower 2018 presentations shortly. :)

Marty Gaffney - Network Technician
Town of Okotoks