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Question

Configuring Web Client Custom Tabs in 10.3

Version 10 Laserfiche Web Client
Updated April 11, 2018
asked on January 15, 2018

I  heard a lot at Empower this year about the Web Client's ability to incorporate a custom tab into the details pane. We have a system on 10.2 and I was able to find it, no problem. On my 10.3 system, though, I'm not able to find the option--I'm only given the ability to reorder the existing tabs, as seen below.

 

Has this functionality been moved elsewhere in 10.3?

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Answer

SELECTED ANSWER
replied on April 10, 2018 • Show version history

Hey, there,

 

Just wanted to chime in for a quick update. Per popular demand, in 10.3.1, we've removed the windows user requirement.

 

So, if you upgrade to 10.3.1, any of your users can administer these features so long as they have the Manage Repository Configuration privilege.

 

Cheers

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replied on April 11, 2018

Thanks Alex!

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Replies

replied on January 15, 2018

Hey, Andy,

 

We didn't move the functionality in 10.3. It is still in that same section of the Options page.

 

In your 10.3 setup, ensure that you are using a Windows user that has the Manage Repository Configuration privilege. Also, ensure that the Windows user is a member of:

  • the Administrators group on the web client machine
  • OR
  • the Web Configuration Managers group on the web client machine

 

Are you by chance using the Conference VM?

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View 9 previous replies
replied on January 16, 2018 • Show version history

Thanks for the reply, Alex,

My issue looks to be more complicated than I thought, then. I'm not on the Conference VM, but on another VM I've installed the VAR kit on. I'm using a local Windows account, as the VM isn't on a domain. It doesn't look as though I can add that account as a Windows user in the Admin Console, which seems to mean I'll never be able to log into the Web Client with the rights to see the Custom tabs setting.

I'll have to do some more playing around when I have time (and if anyone has any suggestions that I might be missing here, please let me know), but thanks!

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replied on January 19, 2018

I'm actually having this same issue. I'm in a customers environment and I've just upgraded them to 10.3 and in display there is no custom tabs. The user I'm using is a member of both of the mentioned windows groups and has all rights in the repository.

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replied on January 25, 2018

Hey, Eddie,

 

So does the Options page look the same as Andy's original screenshot? (All you can do is reset the order, and you can't create or edit any custom actions?) Also, what version of the web client were they upgrading from?

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replied on January 26, 2018

Yes, that is correct. I do have a case open as well.

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replied on January 29, 2018

I have the same problem with 10.3.

Is the functionality dependent on a Windows user login or is it a bug?

Should the master admin account show the ability to add custom tabs?

 

many thanks

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replied on January 29, 2018

Yes, you must use a Windows user. The default "Admin" account will not have the ability to add custom tabs.

Custom action functionality was dependent on accessing and editing files on the web client server machine. We wanted to keep this level of security, so that's why it must be a Windows user (a member of Administrators or the Web Configuration Managers group on the web client machine).

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replied on February 4, 2018

Logged in a LASERVM\Laserfiche doesn't show below.

Is this the correct location to configure?

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replied on February 5, 2018

Hi,

Just tried this myself and I see the same behaviour if I use a Laserfiche account with linked Domain Account. However if I add the same AD account through the Windows Account node in the admin console it seems to work fine.

Looks like it might only work if you set up your domain account as a Windows Account?

Cheers, Dan

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replied on February 5, 2018

Yes, Daniel, you are correct. It needs to be a Windows User.

 

Unfortunately, on many demo VMs (including the Empower2018 VM) a repository user gets linked to the account. Warren, could you double check the Admin user and ensure that your LaserVM\Laserfiche account isn't linked?

 

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replied on February 5, 2018

The issue I run into on my demonstration VM is that, being a single computer that hosts all the LF products, I don't have access to an AD Identity Provider to be able to add a licensed Windows account. I can't find a way to license a local Windows account (which I can configure as a System Manager just fine). Is there truly no other mechanism to configure and use Custom Tabs? Or, failing that, has anyone figured out a way to be able to add a local Windows account as a licensed Laserfiche user?

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replied on February 5, 2018

Hi Andy,

To add a local account, go through the same Windows Account node, and instead of clicking the ellipsis, just type in the computer name, a backslash, then the username. For example, for the computer name "LaserVM," username "Laserfiche," I would manually type in "LASERVM\Laserfiche" instead of selecting the identity provider search.

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replied on February 5, 2018

Hi Anita,

I can definitely do that, but I'm unable to allocate a license to that account. There's no named user setting available in the account properties window, and when I try to assign a repository named user license to ComputerName\AccountName, it says "Trustee Not Found. [9012]". Even with full rights and privileges, that account is unable to log into the repository [9030].

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