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Question

Question

Could Not Connect To The Laserfiche Server

Connector Version 10
Updated July 26, 2023
asked on January 4, 2018

I am trying to create a profile in Connector. When I get to the Laserfiche Repository step, it sees the Laserfiche Server and populates it in the drop down, but under Repository Name it says "Could not connect to the Laserfiche Server.". Any ideas what would cause that?

I can log into the repository with the Laserfiche Client on the same machine without any problem.

I have tried using Connection 10.2.1.426 and 10.3.0.248.

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Answer

SELECTED ANSWER
replied on January 4, 2018

The fix for this was adding the port number of the Laserfiche Server Listening port to the end of the server name.

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View 1 previous reply
replied on July 26, 2023

Please what's the port number?

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replied on July 26, 2023

In the Laserfiche Administration Console expand the server node and then select Server Settings. It will show you the listening port for your server.

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replied on July 26, 2023

The listening port is 80. I suspect my sophos firewall is blocking this. When I connect to another internet, it is connecting. I need help

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replied on July 26, 2023

You should open a support ticket through your Solution Provider.

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