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Question

Question

team member automatically assigned task???

asked on January 4, 2018 Show version history

Good Morning Everyone in Laserfiche Land,

Had an interesting issue and I wonder if anyone else has had the same thing.  I have a task that is assigned to a team.  Immediately when it was assigned to the team, it was automatically assigned to a member of the team who happened to be out of the office at that time.  I have double checked and the task distribution is set as "None".   

Any thoughts?

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Replies

replied on January 4, 2018

Hi Drew,

How is the Team setup? Do you have a Role that the out of office team member was the only person in that Role?

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replied on January 4, 2018

Hi there Cassandra, 

The person that was assigned the task is listed in the Team Manager Role and the Team member role.  Is it possible that her out of office email triggered an assignment to herself?

 

Thanks

 

Drew

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