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Question

Question

Import agent stopped automatically running and deleting document after processing

asked on December 29, 2017

Hello,

I have the import agent configured to automatically import files from a folder on the server. Everything was running fine for a couple of days, but it all of a sudden stopped pulling the files and deleting the files after I manually run (press the green arrow). Any suggestions? 

 

Thanks!

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Replies

replied on January 2, 2018

Sounds like your service is off.  Do your buttons look like this?

1-2-2018 9-17-08 AM.jpg
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replied on January 2, 2018

Hi Tiffany,

 

You can check it in event log and see what happened.

 

Thanks,

Qinmei

 

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