asked on December 13, 2017

When I attempt to scan via an integration that uses ImageEnable.ShowScanWindow(intNewDocID), it takes a VERY long time for the scan window to open. Once the scan windows opens, I can scan fine, however clicking the "Done" button is just as slow. While waiting for the scan window to open, I grabbed a screen shot of resource monitor, where you can see LFScan.exe isn't responding.

For native client scanning, the scan window opens quickly, but clicking the "Done" button is slow - goes to Not Responding and stays open for a very long time. The below is a resource monitor grab of it as well.

 

I have my Symantec anti-virus turned off during this testing. Is there something going on with LF 10/10.2 scanning?

 

0 0