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Question

Laserfiche cannot search by template field with brackets in the name

Updated December 13, 2017

asked on December 13, 2017

Hello,

We have a template with a client list drop down field. Each client has a system code with a bracket in the name:

example

Bob Smith Company [BSC]

When I do a search and select the company name nothing appears however if I try a group in the list without the closed brackets I get my search results.

Is there a way to fix this or do the brackets need to be removed?

Thanks,

Jennfer

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Replies

replied on December 13, 2017

The search is likely picking up the brackets as part of the syntax since they are used to identify character groups, if you use escape characters it should work.

For example,

If you search "T[io]m" you would receive hits for both Tom and Tim. I would try adding \ in front of each bracket to see if that works.

For example instead of searching "Bob Smith Company [BSC]" which is actually looking for "Bob Smith Company " followed by B, S, or C, I would try "Bob Smith Company \[BSC\]" which should tell LF Search to treat the brackets as literal characters.

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Asked December 13, 2017
Updated December 13, 2017
59 views