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Question

Question

classification disapear when session publish

Quick Fields
Updated July 3, 2019
asked on December 8, 2017

Hi all,

 

From Quick Fields, when a session was published, one of our classification disapear. We have no error message about this.

I have 2 classification "Factures - PDF" and "Factures - Scan"

 

After publish,

 

My classification "Factures - Scan" is gone.

 

Any idea?

 

Thanks in advance.

Regards

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Replies

replied on December 8, 2017

Hi,

To clarify - are you saying that after you publish, the document class just disappears from the session on the workstation you were using? Or that the document class is missing when you open the session on a different workstation?

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View 1 previous reply
replied on December 11, 2017

Hi Tessa,

 

Thanks you to help me.

 

After I publish, the document class just disapears from the session on the workstation I was using.

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replied on December 11, 2017

Hi,

That definitely doesn't seem like expected behavior. Please open a case with Laserfiche tech support so we can investigate this issue. 

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replied on December 12, 2017

Hi Tessa,

 

I'm going to reinstall QuickField Server first.

If the error persist, I'll create a case for this.

 

Thanks

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replied on July 3, 2019

we are now experiencing the same exact issue.  Was there a resolution to this?

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