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Question

Question

URL in custom html on a form

asked on December 5, 2017

I am trying to design our online loan applications using Forms and one thing that came up on a compliance review is that we have to have a link to the credit card disclosures be available right on the application.  The disclosures are on our website so my thought was to use custom html on the form to list the URL.  It does work but once the link is clicked it takes them off of the form instead of opening a new tab.  We tried some other custom html to try to create a "click here" option which has resulted in a server error. Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.  Any suggestions would be greatly appreciated.

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Answer

SELECTED ANSWER
replied on December 6, 2017

Gina,

Try using the following:

<p>To access the terms and conditions of Dakotaland Federal Credit Unions Visa Credit Card please click the following disclosures <a href="https://dakotalandfcu.com/media/dlfcu360webcmscom/Visa%20Agreement.pdf" target="_blank">VISA Credit Card Agreement</a> and <a href="https://dakotalandfcu.com/media/dlfcu360webcmscom/Visa%20Consumer%20Application%20Disclosure%20(2).pdf" target="_blank">VISA Credit Card Disclosure</a></p>

 

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replied on December 7, 2017

This worked!  Thank you so much

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Replies

replied on December 5, 2017

Hi Gina,

Not sure what html code you are using for the link, but normally you would require 'target="_blank"' in your hyperlink to open up a new tab.

i.e. <a href="yourUrlLinkHere" target="_blank">Click here</a>

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replied on December 6, 2017

Thanks for the response Aaron.  Here is what we are using.

 

<p>To access the terms and conditions of Dakotaland Federal Credit Unions Visa Credit Card please click the following disclosures <a href="VISA'>https://dakotalandfcu.com/media/dlfcu360webcmscom/Visa%20Agreement.pdf" target="_blank">VISA Credit Card Agreement</a> and <a href="VISA'>https://dakotalandfcu.com/media/dlfcu360webcmscom/Visa%20Consumer%20Application%20Disclosure%20(2).pdf" target="_blank">VISA Credit Card Disclosure</a></p>

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replied on December 6, 2017

This is the error message that appears when these links are clicked.

Runtime Error.png
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replied on December 6, 2017

Hi Gina,

I'm not able to test it at the moment, however it looks like you need to remove the first part of your URL link. The part before https. VISA'>

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