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Question

Question

Form doesn't keep data in table into Save to Repository step

asked on November 22, 2017

Hello!

We've built a static reporting form to check if fees have been paid and documents signed in another process. The entire form is effectively a read-only table populated with SQL lookups. When the client clicks the submit button, this process is supposed to save a copy of this form to the repository, and that's it. The trouble is that the form will not save all of the data in the table. The first column seems to be fine, and the first row of the last column is alright, but nothing else will remain in the table. It also doesn't terminate or fail in any way. It simply... forgets the data.

We've checked the variables in the instance monitoring, and found that the data doesn't even make it as far as the second task.

Is there any way we can ensure that all the data in this table remains in the table so it can be saved to the repository?

Thanks in advance!

Process Diagram.jpg
Form (Opened in Repository).jpg
Form (Creation).jpg
Instance Monitoring.jpg
Instance Variables.jpg
Form (Opened in Forms).jpg
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Replies

replied on December 7, 2017 Show version history

Hi Peter,

It seems to be same as the issue in https://support.laserfiche.com/kb/1013870/list-of-changes-for-laserfiche-forms-10-2-1-update-1-

  • When a lookup rule matches multiple fields and fills in multiple target read-only fields in a table or collection as new rows, the submitted form may be missing the last few rows if the result set contains duplicate values. This issue is now resolved. (32700)

Which version of Forms did you use? Have you applied this hotfix?

Besides, we have released 10.2.1 Update 2 which resolved more issues. If you have not applied the hotfix, use this directly:

https://support.laserfiche.com/kb/1013880/list-of-changes-for-laserfiche-forms-10-2-1-update-2

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