Hello!
We're working with a customer on a forms process. One of the tasks is that it calls a workflow, which sends an email with a Forms link on it, and waits for that form to be completed. It will then finish what it was doing and complete.
Unfortunately, while the workflow was waiting, the server shut down unexpectedly. This was not an issue for Workflow, as it simply resumed. Forms seems to have lost reference to the workflow it was waiting on, and is now calling the workflow every second, but with none of the variables required (which means they terminate immediately).
I understand that the repetition of calling terminated workflows is expected behaviour, and that's fine, but I'm wondering if there is a way to let Forms know that the workflow it is trying to call is already running just fine. is it possible to reference the running workflow again somewhere in Forms?
Thank you in advance!