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Question

Question

Import from outlook adding file extension

asked on November 6, 2017

Hello, 

I know there is a setting for choosing to keep the extension of a file in the name. We can change that in options. What I'm not seeing is a way to change that setting when we use the office integration. My client is saving attachments from outlook using the button at the top of the screen. When we do this, it adds the extension to the file name. When we drag and drop, no extension, which is what we want. Is there a way to make sure the extension is not added when saving with the Laserfiche ribbon? 

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Replies

replied on November 6, 2017

Hi Lucas, it is an issue that we have addressed in Laserfiche 10.3. #53618 for reference.

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replied on November 6, 2017

Find your "Options" menu. Is the "Retain File extensions...clicked?

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replied on November 6, 2017

Yeah, that was the first thing I checked. That's why when importing via drag and drop, there is no extension. I cant find that setting for outlook imports. There is a menu for Outlook and its not in there. 

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