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Question

Question

error initializing communication with LMS

asked on November 2, 2017

Every time I launch an Exam for one of the CPP courses I am receiving the error message attached below.

CPP Error.PNG
CPP Error.PNG (6.56 KB)
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Replies

replied on November 3, 2017

Hi John!

 

Is it an exam for a specific course that is causing this issue? Or is it a general issue with taking any exam? Thanks!

 

Best,

 

Ed

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replied on November 3, 2017

I'm getting all kinds of crazy things when accessing the CPP courses.  Mostly they deal with taking the Exams.  I'll finish the exam and get a passing grade on Exam Part 1, and either: A.) Can't continue to Part II, the status is still showing In Progress, B.) I'll pass part II and then get the Congratulations you passed, but no Scores are displayed, or C.) Telling me that I've passed when my score was only 67%!!!

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replied on November 7, 2017

Hey John!

 

We'll probably have to go through some detailed troubleshooting to get to the root of your problem. If you could please send an e-mail to cpp@laserfiche.com we'll work with you to get this sorted out!!

 

Best,

Ed

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replied on March 30, 2019

Hi John, could you please help me with your update of this question...you found a solution for the issue¿? Thnks for you help.

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replied on April 3, 2019

The problems do not occur when I use Firefox to access the courses and tests.

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