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Question

Question

Process waiting for Parallel Gateway

asked on November 1, 2017

Hello,

I have a process in production where I used an inclusive gateway to merge several paths.  The process was recently updated to no longer require both paths be completed (i.e. change from parallel to inclusive gateway). 

I have several existing instances that hit the parallel gateway and are waiting for the second path to complete.  That path will never complete (no longer required).

My question is: is there anyway to retrigger / push the process through the inclusive gateway, so the instances don't remain waiting for the parallel gateway?

Thanks!

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Answer

SELECTED ANSWER
replied on November 2, 2017

Hello Melissa,

Because those instances were sitting on the gateway already, the only way for them to move forward is to complete all of the branches leading up to the gateway. Future instances will respect the new gateway in the process. 

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Replies

replied on November 2, 2017

Thanks, that's what I assumed, but thought I would ask. 

Thanks again!

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