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Question

Question

.ISO files don't download in Chrome or Opera.

asked on October 31, 2017

Good morning,

Using the current version of Laserfiche Web Client.

Laserfiche web client 10.2 (10.2.1.372)
Laserfiche Repository Access 10.2.1.488

We have a folder with .iso files stored for OS installs. When you download in Chrome or Opera the browser acts like it is downloading and asks were you want to save it. It even tosses the progress bar up but once finished the file is nowhere to be found and never downloaded.

If you use Internet Explorer it works fine. Additionally, the problem happens on Apple OSX in Chrome, obviously can't test IE.

Anyone else experience this same issue? Is it a known issue?

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Replies

replied on October 31, 2017

Which ISOs did you try to download?

replied on October 31, 2017

I just tried it in Chrome and it works for me.  Web client doesn't have any special handling for ISO files, so I doubt you're running into trouble on the server end.  The Chrome dev tools network tab might give you some insight into what's going wrong.

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