Use:

Upon import we would like to use informational tags to identify a document type, Screener Result tag for example, within a file and simultaneously indicate that the data within the document hasn't been entered into a separate application, "Data not entered" tag for example. (We are very manual data entry because the forms are handwritten, the form is scanned, we receive them via email and imported into Laserfiche. Laserfiche is being used as a filing system at this time and the data extracted and entered into the separate application after import). Once the user has read the document and entered the data into the other application they need to be able to deselect the "Data not entered" tag..

Problem:

When the data has been extracted and entered into the separate application the user would like to be able to deselect the informational tag "Data not entered" so that they can conduct a search for only the files that have data that has not been entered. When they attempt to manually deselect the tag they receive one of two error codes 9013.

Is it unrealistic for me to think this can be a process? What privileges or access rights must be enabled for a user to deselect an informational tag?

Thank you!!!