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Question

Question

Cannot restore or purge from web client 10.2.1

asked on October 26, 2017

Hi,

After upgrading from LF 9.2 to LF 10.2.1 ,I can't restore or purge from web client.

I can do this using the windows client.

This problem occurs with all users including ADMIN user.

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Replies

replied on October 26, 2017

Try adding all of the available recycle bin columns (right click on the "Name" column and go to "Choose columns") and refreshing the browser. Does that cause Purge/Restore to become enabled?

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replied on October 26, 2017

Hi Robert,

I tried your steps , but nothing changed.

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replied on October 26, 2017

Open the browser developer tools (F12), are there any errors in the "Console" tab?

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replied on October 26, 2017

Hi Robert,

No errors in console

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replied on October 26, 2017

Please open a support case so we can troubleshoot further.

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replied on October 28, 2017

I think I found the problem.

It was a custom JS function

Array.prototype.ArrayContains = function (obj) {
//somecode
}

When I removed it , problem solved.

 

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replied on October 30, 2017

Can you clarify what this JS method is? Is this something you added yourself to the code?

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replied on November 1, 2017 Show version history

Yes , I added some JS code for customization.

//Old code
Array.prototype.ArrayContains = function (obj) {
//somecode
}

//Current code
function ArrayContains (myarray,obj) {
//somecode
}

 

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